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Terms & Conditions
OVERVIEW
This website is operated by N1 Racing Equipment. Throughout the site, the terms “we”, “us” and
“our” refer to N1 Racing Equipment. N1 Racing Equipment offers this website, including all
information, tools and services available from this site to you, the user, conditioned upon your
acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and
agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”),
including those additional terms and conditions and policies referenced herein and/or available
by hyperlink. These Terms of Service apply to all users of the site, including without limitation
users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing
or using any part of the site, you agree to be bound by these Terms of Service. If you do not
agree to all the terms and conditions of this agreement, then you may not access the website or
use any services. If these Terms of Service are considered an offer, acceptance is expressly
limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms
of Service. You can review the most current version of the Terms of Service at any time on this
page. We reserve the right to update, change or replace any part of these Terms of Service by
posting updates and/or changes to our website. It is your responsibility to check this page
periodically for changes. Your continued use of or access to the website following the posting of
any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that
allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in
your state or province of residence, or that you are the age of majority in your state or province
of residence and you have given us your consent to allow any of your minor dependents to use
this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of
the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your
Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes to conform
and adapt to technical requirements of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use
of the Service, or access to the Service or any contact on the website through which the service is
provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or
otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or
current. The material on this site is provided for general information only and should not be
relied upon or used as the sole basis for making decisions without consulting primary, more
accurate, more complete or more timely sources of information. Any reliance on the material on
this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not
current and is provided for your reference only. We reserve the right to modify the contents of
this site at any time, but we have no obligation to update any information on our site. You agree
that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content
thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension
or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These
products or services may have limited quantities and are subject to return or exchange only
according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our
products that appear at the store. We cannot guarantee that your computer monitor's display of
any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any
person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We
reserve the right to limit the quantities of any products or services that we offer. All descriptions
of products or product pricing are subject to change at anytime without notice, at the sole
discretion of us. We reserve the right to discontinue any product at any time. Any offer for any
product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material
purchased or obtained by you will meet your expectations, or that any errors in the Service will
be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit
or cancel quantities purchased per person, per household or per order. These restrictions may
include orders placed by or under the same customer account, the same credit card, and/or orders
that use the same billing and/or shipping address. In the event that we make a change to or cancel
an order, we may attempt to notify you by contacting the email and/or billing address/phone
number provided at the time the order was made. We reserve the right to limit or prohibit orders
that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all
purchases made at our store. You agree to promptly update your account and other information,
including your email address, so that we can complete your transactions and contact you as
needed.
For more detail, please review our Returns Policy.
SECTION 7 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from
third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy and we do not
warrant and will not have any liability or responsibility for any third-party materials or websites,
or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services,
resources, content, or any other transactions made in connection with any third-party websites.
Please review carefully the third-party's policies and practices and make sure you understand
them before you engage in any transaction. Complaints, claims, concerns, or questions regarding
third-party products should be directed to the third-party.
SECTION 8 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To
view our Privacy Policy.
SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical
errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions,
offers, product shipping charges, transit times and availability. We reserve the right to correct
any errors, inaccuracies or omissions, and to change or update information or cancel orders if
any information in the Service or on any related website is inaccurate at any time without prior
notice (including after you have submitted your order). A contract is formed after we have
dispatched your order.
We undertake no obligation to update, amend or clarify information in the Service or on any
related website, including without limitation, pricing information, except as required by law. No
specified update or refresh date applied in the Service or on any related website, should be taken
to indicate that all information in the Service or on any related website has been modified or
updated.
SECTION 10 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from
using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or
participate in any unlawful acts; (c) to violate any international, federal, provincial or state
regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual
property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm,
defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation,
religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading
information; (g) to upload or transmit viruses or any other type of malicious code that will or
may be used in any way that will affect the functionality or operation of the Service or of any
related website, other websites, or the Internet; (h) to collect or track the personal information of
others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral
purpose; or (k) to interfere with or circumvent the security features of the Service or any related
website, other websites, or the Internet. We reserve the right to terminate your use of the Service
or any related website for violating any of the prohibited uses.
SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted,
timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be
accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or
cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The
service and all products and services delivered to you through the service are (except as
expressly stated by us) provided 'as is' and 'as available' for your use, without any representation,
warranties or conditions of any kind, either express or implied, including all implied warranties
or conditions of merchantability, merchantable quality, fitness for a particular purpose,
durability, title, and non-infringement.
In no case shall N1 Racing Equipment, our directors, officers, employees, affiliates, agents,
contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim,
or any direct, indirect, incidental, punitive, special, or consequential damages of any kind,
including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement
costs, or any similar damages, whether based in contract, tort (including negligence), strict
liability or otherwise, arising from your use of any of the service or any products procured using
the service, or for any other claim related in any way to your use of the service or any product,
including, but not limited to, any errors or omissions in any content, or any loss or damage of
any kind incurred as a result of the use of the service or any content (or product) posted,
transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for
consequential or incidental damages, in such states or jurisdictions, our liability shall be limited
to the maximum extent permitted by law.
SECTION 12 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless N1 Racing Equipment and our parent,
subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service
providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand,
including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach
of these Terms of Service or the documents they incorporate by reference, or your violation of
any law or the rights of a third-party.
SECTION 13 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by
applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of
Service, such determination shall not affect the validity and enforceability of any other remaining
provisions.
SECTION 14 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive
the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us that you no longer wish to use our
Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this agreement at any time without
notice and you will remain liable for all amounts due up to and including the date of termination;
and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 15 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not
constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect
to The Service constitutes the entire agreement and understanding between you and us and
govern your use of the Service, superseding any prior or contemporaneous agreements,
communications and proposals, whether oral or written, between you and us (including, but not
limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the
drafting party.
SECTION 16 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms
of Service by posting updates and changes to our website. It is your responsibility to check our
website periodically for changes. Your continued use of or access to our website or the Service
following the posting of any changes to these Terms of Service constitutes acceptance of those
changes.
SECTION 17 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@mlperformanceusa.com
SECTION 18 - RETURN & REFUNDS
Goods need to be inspected on arrival and if any defect(s) are found we need to be notified
within 7 days, as we cannot accept any responsibility of any damage claim after 14 days as the
courier has a limitation on the days a claim can be made.
All returns need to be with us within 7 days of the return request being initiated. Returns will not
be accepted if received outside of this 7-day period, unless agreed upon prior due to unexpected
circumstances
SECTION 19 - IMPORT TAXES & FEES
It is the responsibility of international customers (i.e. outside of the USA) to bear all relevant
import fees, duties and any associated taxes on purchases made with N1 Racing Equipment. The
price advertised is simply the product price and does not include shipping (which will be charged
at check out) and any potential import fees which are charged by the customer's local authorities.
SECTION 20 - FREE SHIPPING
We offer free shipping to 48 contiguous USA States on items whereby there is a Free Shipping
label or icon. However, note that we only offer this once and it is the responsibility of the buyer
to ensure that he or she is present to accept delivery. Any subsequent attempted deliveries will
incur a shipping fee.
SECTION 21 - SHIPPING REQUESTS / ISSUES
In the event where the customer requests the courier to leave the parcel unattended, they agree to
waive the responsibility of the parcel from us as we cannot guarantee safety of their parcel when
left unattended.
Customers need to reach out to us within 7 working days of receiving tracking if they think their
order has been misdelivered to a wrong address.
In the case where the customer is unable to be present during the delivery attempt and requires
the item to be reshipped back out again there will be a fee of Rs. 1000.00 incl. GST for INDIAN
customers. International customers will be subject to a re-delivery quote on a case by case basis.
Cancellation Request
In the event where the customer wishes to cancel their order but the shipment has already been
dispatched, the customer will be responsible for returning the package to us. If the customer
rejects a shipment without prior notice, they are liable for the potential return fees charged by the
courier.
Compatibility Check
In the event where the customer requests for fitment check on an existing order, customers will
be liable for any incurred costs on the returns should the orders be dispatched already.
If customers place an order and subsequently request compatibility verification via calls, emails,
or live chat, only after the order has already been processed, we shall not be held liable for any
costs incurred in the return process. It is the responsibility of the customer to ensure
compatibility before finalizing their order.
Minor Cosmetic Damage on Certain Parts (e.g., coilovers, springs, body kits)
Minor cosmetic damage includes, but is not limited to, scratches, scuffs, dents, or blemishes on
the exterior packaging or the part itself. This does not include functional damage that affects the
performance or usability of the part.
Risk of Transit Damage
Due to the weight and size of these parts, there is an inherent risk of minor cosmetic damage
during shipping and handling. We take all reasonable precautions to ensure safe delivery, but
minor cosmetic damage may still occur.
Non-Compensation for Minor Cosmetic Damage
We will not provide compensation for minor cosmetic damage as described above. This policy is
based on the understanding that such minor damage does not affect the performance or usability
of the parts.
Functional Damage
If the part suffers functional damage during shipping, please refer to our Return and Refund
Policy for instructions.
Documentation
To claim functional damage, please provide clear photos and/or videos showcasing the damage
and a detailed description of the issue.
Returns
If you are not satisfied with your purchase due to minor cosmetic damage, you are welcome to
return the part at your own cost. However, please note that:
The part must be returned in its original packaging and in unused condition.
We reserve the right to refuse a return if the part is not returned in accordance with our
policy.
You will be responsible for the cost of return shipping.
In cases of heavily damaged or deep cosmetic damage, we may be able to take the part
back at our discretion. Please contact us with photos of the damage for a return
assessment.
Disclaimer: This clause is not intended to limit your statutory rights as a consumer.
SECTION 22 - CHARGEBACKS
In the event where the customer opens a chargeback without any prior attempt to resolve the
issue by contacting us, a chargeback fee of £20 will be incurred.
SECTION 23 - SPECIAL ORDER CANCELLATIONS
We understand that circumstances may change, and you may need to cancel a Special Order.
While we strive to be flexible, please be aware that canceling a Special Order is subject to our
approval and not guaranteed. This is because these items are procured specifically for you and
involve limited availability.
There are several factors we consider when reviewing your cancellation request:
Order Stage: If the order has already been placed with the supplier or production has
begun, cancellation may not be possible.
Supplier Policy: Certain suppliers have specific cancellation policies for special orders,
which we must follow.
If we approve your cancellation, a 20% restocking fee will apply to cover administrative and
processing costs. This fee is non-refundable.
However, we understand that mistakes happen such as ordering incorrectly. In exceptional
circumstances, such as our error (e.g., wrong item shipped) or supplier error (e.g., damaged
product), we will waive the restocking fee and work to rectify the situation at no additional cost
to you.
In General, Special Orders cannot be returned for a refund or exchange.
Please also note that Special Orders may have extended lead times. This information will be
provided during the order stage.
While we cannot guarantee cancellation, we value your satisfaction and will make every effort to
accommodate your requests within the limitations outlined above. By placing a Special Order,
you acknowledge and agree to these terms and conditions.